All Richardson water damage guides
How to use these guides
If water is moving right now, read the first-hour guide and nothing else. Once the source is stopped, the drying and insurance guides explain what the next week tends to look like, and the mold guide covers what changes if growth appears.
The sewer guide settles a very Richardson question: whether a stoppage belongs to the city or the owner. The hiring guide lists what to check before anyone signs anything. Each one names its public sources so that you can read the original rules yourself, and none of them replaces your policy wording or advice from a licensed professional on your own property.
Guides are reviewed under our editorial policy and corrected when a rule or city contact changes.
What these guides will not do
They will not tell you what your policy covers, or diagnose your house from a distance. For that, you need your own policy wording and someone standing in the room with a meter.
Where to begin
A good first read, even on a calm day, is the first-hour guide. Then look at the slab leak guide if you live in an older ranch, and the insurance guide before storm season.
A note on sources
Every guide lists the public sources behind it, so you can read the rules for yourself.
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